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Hold anyone accountable. Master performance discussions. Get RESULTS. There is audio or video content present in this Kindle file or a web site referred to by it that cannot be played on Kindle e-ink devices. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and